Cancellation Policy

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Cancellation Policy

We regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, we reserve the right to cancel all past, pending and future orders without any liability. We also reserve the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

CANCELLATIONS BY THE CUSTOMER

In case we receive a cancellation request over our notified email, from you within 24 Hours of placing the order and the order has not been processed by us, we will be more than happy to cancel the order
and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.

In case of such cancellation request please email us at:

sales@boutique89.in

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